Privacy Policy Overview

This Privacy Policy outlines the manner in which OriginalJohnnyGanja.com (referred to as “our Site” or “we”) gathers, utilizes, and discloses your Personal Information when you visit or make purchases on our Site.

Personal Information Collection

Our Site collects specific details about your device, interactions with our Site, and the necessary information for processing your orders. We may also gather more information if you contact us for customer support. In this Privacy Policy, any information that can uniquely identify a person (including the details below) is referred to as “Personal Information.” Refer to the list below for more information on what Personal Information we collect and why.

Device Data

Examples of Personal Information collected: web browser version, IP address, time zone, cookie data, viewed sites or products, search terms, and your interactions with the Site.

Collection Purpose: to accurately display the Site for you and conduct analytics on Site usage to optimize our Site.

Collection Source: Automatically gathered when you access our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for business purposes: shared with, but not limited to, our processor and banking partners.

Order Details

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Collection Purpose: to provide products or services to you, fulfill our contract, process payment information, arrange shipping, provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and in accordance with your preferences, offer information or advertising related to our products or services.

Collection Source: collected from you.

Disclosure for business purposes: shared with, but not limited to, our processor and banking partners.

Customer Assistance Information

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Collection Purpose: to offer customer support.

Collection Source: collected from you.

Disclosure for business purposes: shared with, but not limited to, our processor, Pinwheel Gateway, and Square Payment Processing.

Text Marketing Notifications

By subscribing to Johnny Ganja text notifications, you consent to receive automated marketing text messages about our products and services to the phone number you provided during subscription. These messages may be sent using an automatic telephone dialing system or other technology. Message frequency is recurring. Consent is not a condition of purchase. Message and data rates may apply. To opt-out, reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT, and for customer support, reply HELP. An additional text message confirming your decision to opt-out may be received. You acknowledge and agree that attempting to opt-out by any means other than texting the opt-out commands above is not a reasonable means of opting out.

Minors

Our Site is not intended for individuals under 21 years of age. We do not purposefully collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at [email protected] to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us deliver our services and fulfill our contracts with you, as described above. For example:

We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As mentioned earlier, we use your Personal Information to offer you targeted advertisements or marketing communications that we think may interest you. For example:

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can

also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising by:

FACEBOOK – https://www.facebook.com/settings/?tab=ads

GOOGLE – https://www.google.com/settings/ads/anonymous

BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at https://optout.aboutads.info/.

Utilizing Personal Information

We use your Personal Information to provide our services, which include: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed about new products, services, and offers.

Legal Basis

Under the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following legal bases:

Your consent;

The performance of the contract between you and the Site;

Compliance with our legal obligations;

To protect your vital interests;

To perform a task carried out in the public interest;

For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automated Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling) when that decision-making has a legal effect on you or otherwise significantly affects you.

We engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

Temporary deny list of IP addresses associated with repeated failed transactions. This deny list persists for a small number of hours.

Temporary deny list of credit cards associated with deny listed IP addresses. This deny list persists for a small number of days.

Selling Personal Information

Our Site does not sell any Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

Your Rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service

, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

Cookies

A cookie is a small piece of data that’s downloaded to your computer or device when you visit our Site. We use various cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or navigate from one page to another. Cookies also provide information on how people use the website, whether it’s their first visit or if they are a frequent visitor.

The duration a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing, and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience, and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage, or filter cookies, you can refer to your browser’s help file or visit websites such as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] 

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://ico.org.uk/make-a-complaint/.