Shipping Policy

We provide shipping services throughout the USA, covering all states where hemp seeds are legally permitted.

We utilize discreet and secure packaging to ensure that every order is safely delivered to our customers’ doorsteps.

Orders are dispatched within 3-7 business days after being placed, irrespective of the postage option selected.

During promotional sales and new product releases, the high volume of orders may result in an additional processing time of up to 7 business days.

If you encounter any issues with your order, please contact us at [email protected], and we will resolve the problem promptly.

Products are shipped in compliance with all hemp laws, everything contained in the shipment has less than 0.3% Delta 9 THC, in accordance with State and Federal Hemp Laws.

Shipping is only provided to states and countries where hemp is legal.

STANDARD SHIPPING

Upon order dispatch, you will receive a USPS tracking number.

GUARANTEED DELIVERY

For our US customers, we offer an optional “Guaranteed Delivery” service for an extra charge.

Features of this service include:

• Tracked package
• Signature requirement
• Second delivery attempt for failed deliveries*

If you notice your tracking information shows your package as delivered but you haven’t received it, you can file a claim by emailing [email protected] with your order number.

*If Johnny Seed Bank determines that the failed delivery is not due to a customer-related issue, we will send a second package.